Effective Date: 02 March 2026
Last Updated: 06 June 2026
This Privacy Policy explains how Beotela (“Beotela”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal data when you access or use our website, applications, and related services (collectively, the “Services”).
Beotela is operated by Beotela OOD, a company incorporated under the laws of Bulgaria.
By using our Services, you acknowledge that your personal data will be processed as described in this Privacy Policy.
For the purposes of Regulation (EU) 2016/679 (General Data Protection Regulation or “GDPR”), the data controller is:
Beotela OOD
VAT Number: BG130389067
Ul. Gurgulyat 33
Sofia, Bulgaria
Email: contact@beotela.biz
This Privacy Policy applies to:
This Privacy Policy does not apply to third-party services that may be linked from our website or connected through our platform.
We may collect:
When you use the Services, we may automatically collect:
When you use our AI advisor or request an operational assessment, you may provide, and we collect, the business, operational, and contact information you choose to share. This information is treated as strictly confidential: it is used only to prepare and provide the advice, assessment, or services you request, is not sold or shared for the marketing purposes of others, and is not used to train AI models. You may request its deletion at any time. We may also collect:
We use this information solely to provide the functionality requested by you.
Payments are processed by third-party payment providers, including Stripe.
Beotela does not store complete payment card details. We may receive limited billing information, transaction status information, and subscription details from our payment providers.
Beotela uses artificial intelligence providers to generate content and deliver AI-powered functionality.
When you use AI features, prompts, instructions, uploaded materials, and related contextual information may be processed by third-party AI providers for the purpose of generating requested outputs.
Our current AI service providers may include:
We require our providers to process data in accordance with applicable contractual and legal obligations.
We use personal data to:
Where GDPR applies, we process personal data on one or more of the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Providing the Services | Performance of a contract |
| Managing subscriptions and payments | Performance of a contract |
| Customer support | Performance of a contract |
| Security and fraud prevention | Legitimate interests |
| Product development and improvement | Legitimate interests |
| Legal and regulatory compliance | Legal obligation |
| Marketing communications | Consent or legitimate interests where permitted by law |
Where processing is based on consent, you may withdraw consent at any time.
We do not sell personal data.
We may share personal data with:
All third-party service providers are required to process personal data in accordance with applicable legal requirements.
Some of our service providers may be located outside the European Economic Area (EEA).
Where personal data is transferred internationally, we implement appropriate safeguards as required by applicable law, including:
We retain personal data only for as long as necessary to:
When personal data is no longer required, it will be securely deleted, anonymised, or otherwise disposed of in accordance with applicable law.
Subject to applicable law, you may have the right to:
Requests may be submitted to:
contact@beotela.biz
If you are located in the European Union, you may also lodge a complaint with your local data protection authority or with Bulgaria’s Commission for Personal Data Protection.
We use cookies and similar technologies to:
Additional information is available in our Cookie Policy.
We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, disclosure, alteration, or destruction.
While we take security seriously, no method of transmission or storage can be guaranteed to be completely secure.
The Services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
If we become aware that personal data has been collected from a child in violation of applicable law, we will take reasonable steps to delete that information.
We may update this Privacy Policy from time to time.
Updated versions will be published on our website together with a revised “Last Updated” date.
Where required by law, we will provide additional notice regarding material changes.
For privacy-related questions, requests, or concerns, please contact:
Beotela OOD
VAT Number: BG130389067
Ul. Gurgulyat 33
Sofia, Bulgaria
Email: contact@beotela.biz
Website: https://beotela.biz