Effective Date: 03 March 2026
Last Updated: 06 June 2026
These Terms & Conditions (“Terms”) govern your access to and use of Beotela, including the website beotela.biz and any related services, applications, features, APIs, and content (collectively, the “Service”), operated by Beotela OOD, a company incorporated under the laws of Bulgaria (“Beotela”, “Company”, “we”, “us”, or “our”).
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Service.
You must be at least eighteen (18) years of age and legally capable of entering into a binding contract to use the Service.
If you access or use the Service on behalf of a company, organisation, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.
You are responsible for ensuring that any users you invite to your organisation account comply with these Terms.
To access certain features of the Service, you must create an account.
You agree to:
You are responsible for all activity that occurs under your account.
We reserve the right to suspend, restrict, or terminate accounts that violate these Terms or applicable law.
Where available, Beotela may permit the creation of organisation or team accounts.
The account administrator is responsible for:
Beotela is an AI consultancy and advisory service that helps businesses adopt artificial intelligence and redesign how they operate. Through the Beotela website we provide an AI advisory tool, operational assessments, informational content, and access to AI implementation packages and related services. Deeper consulting engagements may be governed by separate written agreements.
We continuously improve the Service and reserve the right to:
While we aim to provide reliable service, we do not guarantee uninterrupted availability.
You agree not to use the Service to:
We may suspend or terminate access immediately for violations of this section.
You retain ownership of all content, information, prompts, data, files, images, and materials you upload, submit, or create through the Service (“User Content”).
You grant Beotela a limited, worldwide, non-exclusive licence to host, process, store, transmit, and display User Content solely for the purpose of providing the Service. Information you submit through our AI advisor or operational assessment is treated as strictly confidential, is used only to prepare and provide the advice, assessment, or services you request, and is not used to train AI models or shared for the marketing purposes of others. You may request its deletion at any time.
Subject to applicable law and third-party provider terms, AI-generated outputs produced through the Service are owned by you.
However, you acknowledge that:
You remain solely responsible for all decisions made based on AI-generated content.
The Service may integrate with third-party services, including payment providers, artificial intelligence providers, email delivery providers, and analytics or scheduling tools.
By connecting a third-party account, you authorise Beotela to interact with that service on your behalf as necessary to provide requested functionality.
Your use of third-party services remains subject to their own terms, policies, and restrictions.
Beotela is not responsible for:
Certain features of the Service require payment.
Payments are processed through Stripe or other authorised payment providers.
By subscribing, you authorise recurring charges according to your selected subscription plan.
Subscriptions automatically renew unless cancelled before the renewal date.
You may cancel your subscription at any time. Cancellation becomes effective at the end of the current billing cycle.
Except where required by applicable law, payments are non-refundable.
We reserve the right to modify pricing upon reasonable notice.
All fees are payable in the currency displayed at the time of purchase.
Prices may be exclusive or inclusive of VAT, sales taxes, or similar indirect taxes depending on your jurisdiction and applicable legal requirements.
Where required by law, applicable taxes will be calculated and displayed during the checkout process.
Customers are responsible for providing accurate billing and tax information, including VAT registration numbers where applicable.
Where a transaction qualifies for reverse-charge treatment or another tax exemption under applicable law, Beotela may apply such treatment based on the information provided by the customer.
Beotela reserves the right to modify tax calculations, invoicing procedures, supported currencies, and pricing structures as necessary to comply with applicable laws and regulatory requirements.
Any bank charges, payment processing fees, currency conversion fees, withholding taxes, or similar charges imposed by third parties shall be borne by the customer.
Where offered, participation in any Beotela referral, loyalty, or partner programme is subject to separate programme terms.
Beotela reserves the right to introduce, modify, suspend, or terminate such programmes at any time.
Except for User Content, all rights, title, and interest in and to the Service, including software, trademarks, branding, logos, designs, interfaces, documentation, and underlying technology, remain the exclusive property of Beotela OOD and its licensors.
Nothing in these Terms transfers ownership of any intellectual property rights to you.
Beotela processes personal data in accordance with its Privacy Policy and applicable data protection laws, including Regulation (EU) 2016/679 (General Data Protection Regulation or GDPR).
By using the Service, you acknowledge that personal data may be processed as described in our Privacy Policy.
Where required by law, Beotela will implement appropriate technical and organisational measures to protect personal data.
The Service is provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, Beotela disclaims all warranties, whether express, implied, statutory, or otherwise.
Beotela does not guarantee:
Assessment and results disclaimer. Any assessment, roadmap, recommendation, return-on-investment estimate, projection, cost saving, or results figure that Beotela provides — including through its AI advisor or operational assessment — is an estimate based on the information you provide and on general assumptions. It is illustrative only and does not constitute a guarantee, promise, or representation of any particular outcome, saving, or return. Actual results depend on many factors outside our control, including your own implementation, market conditions, and the accuracy and completeness of the information you provide. You should not rely on any such figure as a prediction of the results you will achieve, and you remain solely responsible for decisions made based on it.
To the fullest extent permitted by law, Beotela and Beotela OOD shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages.
This includes loss of:
Beotela’s total aggregate liability arising from or relating to the Service shall not exceed the total amount paid by you to Beotela during the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms limits liability where such limitation is prohibited by law.
You agree to defend, indemnify, and hold harmless Beotela OOD, its directors, officers, employees, contractors, and affiliates from any claims, liabilities, damages, losses, costs, or expenses arising from:
You may stop using the Service and terminate your account at any time.
Beotela may suspend or terminate access immediately where:
Upon termination, all rights granted to you under these Terms cease immediately.
Sections intended to survive termination shall remain in effect.
We may modify these Terms from time to time.
Updated versions will be published on the Service and accompanied by an updated “Last Updated” date.
Where legally required, we will provide additional notice of material changes.
Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Bulgaria.
Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts located in Sofia, Bulgaria.
Nothing in these Terms limits any mandatory consumer rights available under applicable law.
Beotela OOD
VAT Number: BG130389067
Ul. Gurgulyat 33
Sofia
Bulgaria
Email: contact@beotela.biz
Website: https://beotela.biz
Beotela OOD, Ul. Gurgulyat 33, Sofia, Bulgaria • VAT BG130389067
beotela.biz | contact@beotela.biz